Owner's record
Dreame
Dreame L10s Ultra Gen3
L10s Ultra Gen3
- Model no.
- the maker's Thailand and Malaysia pages print only the name "L10s Ultra Gen 3" (variants "Gen 3-Black", "Gen 3 - White") and no separate model code1
Dreame
Dreame L10s Ultra Gen3
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At a glance
The Dreame L10s Ultra Gen3 is a Dreame product ranked #3 in Robot Vacuums on top7.au, listed since 29 March 2026. The warranty Dreame publishes for Australia is 24 months for the "L10s Ultra" row. Support in Australia: support.au@dreame.tech, (02) 8488 1036, Monday - Sunday, 9:00am to 9:00pm AEST. Key facts: Maximum suction: 25,000Pa. Every figure here links to the maker page it was read from.
Owner's desk
Support, warranty and downloads
Read from Dreame's own published pages. The number after a fact is its source.
- Maker's product page
- Dreame product page1
- Support (Australia)
- Dreame support2
- Support email
- support.au@dreame.tech (After-Sales Support: Technical Troubleshooting, Warranty & Repair Services); general enquiries customercare@dreame.com.au2
- Support phone (AU)
- (02) 8488 1036, Monday - Sunday, 9:00am to 9:00pm AEST (excluding Public Holidays)2
- Warranty (Australia)
- 24 months for the "L10s Ultra" row (warranty-period table "L10s Ultra | 24", Robot Vacuums) — the Australian table has no "L10s Ultra Gen3" row. Effective "from the purchasing date on valid proof-of-purchase, original receipts or invoices or delivery date"; accessories and consumable parts excluded. The policy states "This does not exclude any rights the consumer may have under the Australian Consumer Law." Claim via customercare@dreame.com.au3Under the Australian Consumer Law your guarantees apply regardless of the maker's warranty period.
- Manual
- no L10s Ultra Gen3 (or Gen 3) entry on the maker's Australian user-manuals page or its archive (https://dreame.com.au/pages/user-manuals-archive); the Thailand product page links no manual4
- Firmware & drivers
- no firmware download is published on the maker's Australian support page or its user-manuals page (https://dreame.com.au/pages/user-manuals); the support page links only PDF user manuals5
- Companion app
- the Thailand product page says only "control via app"; the Malaysia page does not name the app either1
- Registration
- Register the product5
Facts
Electrical, battery and physical
Australia
Recalls and origin
No recallNot matched by any current Product Safety Australia notice across 7 feeds. Last checked 2 October 2026 · search the register.
Company based innot stated: the maker's global About Us page says only "Founded in 2017, Dreame Technology" with no headquarters city or address; the Australian warranty policy (https://dreame.com.au/pages/warranty-policy) defines Dreame Technology for Australia as "3RES COMAS PTY LTD (ABN 91 652 325 196)" without an address; the AU contact, terms and privacy pages print no address6
Each ACCC feed carries only its 25 most recent notices, so this is a check against the current feeds, not every recall ever issued. "Based in" is the company's headquarters; "made in" is the factory, shown only when the maker publishes it.
History on top7.au
How this product has ranked here
- Added to Robot Vacuums at #1, premium tier.
- Retired from Robot Vacuums (was #1): replaced in the weekly audit. Dreame L40 Ultra AE took the slot. Its record →
- Returned to Robot Vacuums at #5, value tier, taking the slot of Dreame L10s Ultra Gen2. Its record →
- Moved to #3 (from #5).
- Moved to #2 (from #3).
- Moved to #3 (from #2).
- Ranked #3 in Robot Vacuums. Price and stock re-checked daily; rank re-checked weekly.
Mentioned in
On this site
- Best Robot Vacuums in Australiacategory · current
- Best Robot Vacuums Australia 2026: Tested & Rankedblog · 26 September 2026
Provenance
Where each fact came from
- Dreame — product pagechecked 2 October 2026
- Dreame — supportchecked 2 October 2026
- Dreame — warrantychecked 2 October 2026
- Dreame — manualchecked 2 October 2026
- Dreame — downloadschecked 2 October 2026
- Dreame — companychecked 2 October 2026
What this record is: facts read from the maker's published pages, each with its source and the date it was checked, plus this site's own ranking history from its daily checks. It is not a review and we have not handled the unit. Last sourced 2 October 2026. AI-assisted, published by Jaco Olwagen, who is responsible for everything here · How we rank · Spotted an error? support@top7.au